As Europe’s leading specialised industrial services provider, we’re always looking to the future, to create ever more value and choice for all our customers, large and small. We’re therefore delighted to announce a multi-million-pound investment programme in an exciting new fulfilment centre and head office in Oldbury, in the West Midlands. This will dramatically increase our capacity to fulfil far more customer orders than ever before, to be more accurate, faster, and ultimately more efficient.
The new site is located right between two major motorway junctions on the M5, providing excellent transport links, and covers over 11,000m², with extensive warehouse facilities, loading bays and office space. The new building has already been constructed and we are now in the process of fitting out, in readiness for its opening in summer of 2021.
Once complete, the new fulfilment centre will be the most advanced of its kind in our sector of industry, it will incorporate the latest warehouse management technology, which will control fully automated high-level racking and vertical picking systems, rapid transit conveyors and integrated vision and weighing equipment. Our goal is to reach as close to 100% picking accuracy as possible, with full traceability, to ensure that every customer order, no matter how complex, is fulfilled precisely and on its way in the shortest possible time. The new fully computerised systems will also enable us to give customers far greater visibility of all orders, from enquiry through to delivery, while creating a dynamic new digital platform on which we can develop exciting new customer service options for the future.
Our CEO for the UK and Ireland, David Gillies, explains, “This is an exciting development for our UK operation, and a huge endorsement by our parent company in both our team and the ongoing success of our business. We’ve just celebrated 80 years as a major industrial services provider and are now planning for the next 25 years. Our new fulfilment centre will become our primary hub and headquarters in the UK, creating the strongest foundations possible for our future growth as we strive constantly to improve the quality, accuracy and value of service provided to all our customers”.
Contact ERIKS for further details.